SoleusAir Portable AC Error Codes


Before installing and using your portable air conditioner, please read this owner’s manual carefully. Store this manual in a safe place for future reference.

GM-PAC-08E3

8,000 BTU EVAPORATIVE AC

PROBLEM

The LED Display is showing “E5

POSSIBLE CAUSES

Over Current Protection

SOLUTIONS

Unplug for 10 minutes and then turn on the unit. If “E5” is still displayed, contact customer service.

PROBLEM

The LED Display is showing “H8

POSSIBLE CAUSES

The backup water tank is full

SOLUTIONS

Drain the water tank

If the “H8” I still displayed after the water tank has been emptied, contact customer service.

GM-PAC-10E2

10,000 BTU EVAPORATIVE AC

PROBLEM

The LCD Display is showing “E5”

POSSIBLE CAUSES

Low Voltage Protection

SOLUTIONS

Unplug for 10 minutes and then turn on the unit. If “E5” is still displayed, contact customer service.

PROBLEM

The LCD Display is showing “H8”

POSSIBLE CAUSES

The backup water tank is full

SOLUTIONS

Drain the water tank

If the “H8” I still displayed after the water tank has been emptied, contact customer service.

GM-PAC-12E1

12,000 BTU PORTABLE AC

PROBLEM

The LCD Display is showing “E5”

POSSIBLE CAUSES

Low Voltage Protection

SOLUTIONS

Unplug for 10 minutes and then turn on the unit. If “E5” is still displayed, contact customer service.

PROBLEM

The LCD Display is showing “H8

POSSIBLE CAUSES

The backup water tank is full

SOLUTIONS

Drain the water tank

If the “H8” I still displayed after the water tank has been emptied, contact customer service.

PROBLEM

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The LCD Display is showing “F1”, “F2”, or “F4

POSSIBLE CAUSES

Internal malfunction

SOLUTIONS

Contact Customer Service

GL-PAC-08E4

8,000 BTU EVAPORATIVE PORTABLE AC

PROBLEM

The LCD Display is showing “E5”

POSSIBLE CAUSES

Low Voltage Protection

SOLUTIONS

Unplug for 10 minutes and then turn on the unit. If “E5” is still displayed, contact customer service.

PROBLEM

The LCD Display is showing “H8

POSSIBLE CAUSES

The backup water tank is full

SOLUTIONS

Drain the water tank

If the “H8” I still displayed after the water tank has been emptied, contact customer service.

PROBLEM

The LED Display is showing “F1

POSSIBLE CAUSES

The room air temperature sensor malfunction.

SOLUTIONS

Please inform the maintenance man to maintain.

PROBLEM

The LED Display is showing “F2

POSSIBLE CAUSES

The tube temperature sensor malfunction.

SOLUTIONS

Please inform the maintenance man to maintain.

GH-PAC-10E5

10,000 BTU HEAT PUMP AC

GH-PAC-12E1

12,000 BTU EVAPORATIVE AC

GB-PAC-08E4

8,000 BTU EVAPORATIVE AC

Gree products are sold through two major US home comfort brands; Soleus Air and Soleus Air Powered by Gree.

Model GM-PAC-08E3 Operating Instructions PDF

Model No. GH-PAC-10E5 Operating Instructions PDF

Model No. GL-PAC-08E4 Operating Instructions PDF


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3 Responses to SoleusAir Portable AC Error Codes

  1. Robert says:

    I have one of your portable ac units and the water tank fills up and then turns off. Drain the water turns back on until tank fills then turns back off. Why or what is making it so that

  2. Daniel judd says:

    My soleus keeps showing E4 code

  3. Daniel judd says:

    My soleus 8000 btu portable air conditioner keeps saying E4 error code what can do to fix it?

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