TGM AC Error Codes – Troubleshooting and Fixes

TGM Air conditioning since its inception has been seen as one of the most aggressive companies in the market. They offer top-of-the-line appliances at great market rates, making them a household favorite when it comes to purchasing basic home appliances. To manufacture and distribute the company takes great pride in offering quality through and through.

Today TGM air conditioners are distributed in South Florida, Dominican Republic, and Puerto Rico – allowing the company the opportunity to serve most consumers from Canada to Argentina. Additionally, the company has joined hands with various retailers around the world that offer its appliances to you in different parts of the world.

Regardless of how high a company is ranked, or how well the appliance is reviewed, you are at the risk of an error. An error is not here to tell you it’s time to switch out your appliance, it’s a direct signal from the device – one that tells the owner something is wrong with the system that needs to be fixed. So rather than ignoring the error codes, your appliance is showing its time to note down the TGM AC error code and get to the bottom of the problem. To help you out we have listed down the most common error codes of TGM AC.

Codes Table

Error CodesProblem
E0EEPROM parameter error
E1Indoor / outdoor units communication protection
E2Zero-crossing signal error
E3Fan speed out of control
E5Open or short circuit of outdoor ambient or condenser temperature sensor
E6Open or short circuit of indoor room or evaporator temperature sensor
P0Inverter module (IGBT) over-strong current protection
P1Overvoltage or too low voltage protection
P2Temperature protection of compressor top.
P4Inverter compressor drive error
☆ 1 time flashE1 EEPROM parameter error
☆ 2 times flashE2 Zero-crossing signal detection error
☆ 3 times flashE3 Indoor fan speed has been out of control
☆ 5 times flashE5 Indoor room temperature sensor T1 open circuit or short circuit
☆ 6 times flashE6 Evaporator coil temperature sensor T2 open circuit or short circuit
☆ 2 times flashEC Refrigerant leakage detection

Note: E4 and P3, Reserved function.

Troubleshooting

TGM AC Troubleshooting
TGM AC Troubleshooting

When troubles occur, please check the following points before contacting a repair company.

ProblemPossible Causes-Solution
Poor Cooling PerformanceTemperature setting may be higher than ambient room temperature. Lower the temperature setting.
The heat exchanger on the indoor or outdoor unit is dirty. Clean the affected heat exchanger
The air filter is dirty. Remove the filter and clean it according to instructions.
The air inlet or outlet of either unit is blocked. Turn the unit off, remove the obstruction and turn it back on
Doors and windows are open. Make sure that all doors and windows are closed while operating the unit.
Excessive heat is generated by sunlight. Close windows and curtains during periods of high heat or bright sunshine.
Too many sources of heat in the room (people, computers, electronics, etc.) Reduce amount of heat sources.
Low refrigerant due to leak or long-term use. Check for leaks, re-seal if necessary and top off refrigerant.
SILENCE function is activated (optional function). SILENCE function can lower product performance by reducing operating frequency. Turn off SILENCE function
The unit is not workingPower failure. Wait for the power to be restored.
The power is turned off. Turn on the power.
The fuse is burned out. Replace the fuse.
Remote control batteries are dead. Replace batteries.
The Unit’s 3-minute protection has been activated. Wait three minutes after restarting the unit.
Timer is activated. Turn timer off
The unit starts and stops frequentlyThere’s too much or too little refrigerant in the system. Check for leaks and recharge the system with refrigerant.
Incompressible gas or moisture has entered the system. Evacuate and recharge the system with refrigerant.
The compressor is broken. Replace the compressor.
The voltage is too high or too low. Install a manostat to regulate the voltage.
Poor heating performanceThe outdoor temperature is exetremtly low. Use auxiliary heating device.
Cold air is entering through doors and windows. Make sure that all doors and windows are closed during use.
Low refrigerant due to leak or long-term use. Check for leaks, re-seal if necessary and top off refrigerant.

Note: If your problem persists after performing the checks and diagnostics above, turn o your unit immediately and contact an authorized service center.

Diagnosis and Solution

TGM AC Diagnosis and Solution
TGM AC Diagnosis and Solution
  1. EEPROM parameter error diagnosis and solution (E1)
  2. Zero crossing detection error diagnosis and solution (E2)
  3. Indoor fan speed has been out of control diagnosis and solution (E3)
  4. Open circuit or short circuit of temperature sensors diagnosis and solution (E5,E6)
  5. Refrigerant Leakage Detection diagnosis and solution (EC)

EEPROM parameter error diagnosis and solution (E1)

EEPROM parameter error diagnosis and solution(E1)
EEPROM parameter error diagnosis and solution (E1)

EEPROM: a read-only memory whose contents can be erased and reprogrammed using a pulsed voltage.

Zero crossing detection error diagnosis and solution (E2)

Zero crossing detection error diagnosis and solution(E2)
Zero crossing detection error diagnosis and solution (E2)

Indoor fan speed has been out of control diagnosis and solution (E3)

Indoor fan speed has been out of control diagnosis and solution (E3)
Indoor fan speed has been out of control diagnosis and solution (E3)

Open circuit or short circuit of temperature sensors diagnosis and solution (E5,E6)

Open circuit or short circuit of temperature sensors diagnosis and solution(E5,E6)
Open circuit or short circuit of temperature sensors diagnosis and solution(E5,E6)

Refrigerant Leakage Detection diagnosis and solution (EC)

Refrigerant Leakage Detection diagnosis and solution(EC)
Refrigerant Leakage Detection diagnosis and solution (EC)

European Disposal Guidelines

This appliance contains refrigerant and other potentially hazardous materials. When disposing of this appliance, the law requires special collection and treatment. Do not dispose of this product as household waste or unsorted municipal waste.

When disposing of this appliance, you have the following options:

  • Dispose of the appliance at designated municipal electronic waste collection facility.
  • When buying a new appliance, the retailer will take back the old appliance free of charge.
  • The manufacturer will take back the old appliance free of charge.
  • Sell the appliance to certied scrap metal dealers.

Special notice

Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad for the environment. Hazardous substances may leak into the ground water and enter the food chain.

Manual Pdf

TGM Air Conditioner Manual PDF

TGM Air Conditioner Service Manual PDF



*If you can't find the code you're looking for on our site, please let us know, and we'll update our database as soon as possible.

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