These error codes may appear on the display panel of your Della portable air conditioner, and they indicate that something is not functioning correctly. If you encounter any of these error codes, it is recommended to consult the user manual or contact Della customer service for assistance.
Codes List
CH01: Room temperature sensor failure. Check the room temperature sensor and related circuits.
CH02: Tube temperature sensor failure. Check the tube temperature sensor and related circuits.
E1: Tube temperature sensor failure. Check the tube temperature sensor and related circuits.
E2: Room temperature sensor failure. Check the room temperature sensor and related circuits.
E4: Anti-freeze protection. Restore the functions automatically once anti-freeze protection is over.
Remote Control and Panel
Problems and Solutions
Problem: The unit does not start when pressing on/off button
Possible Causes:
- Water full indicators blinks and water tank is full
- Room temperature is higher than the set temperature
- Room temperature is lower than the setting temperature
Corrective Action:
- Drain the water from the water tank
- Reset the temperature
- Reset the temperature
Problem: Not cool enough
Possible Causes:
- The doors or windows are not closed
- There are heat sources inside the room
- Exhaust air hose is not connected or blocked
- Temperature setting is too high
- Air inlet is blocked
Corrective Action:
- Make sure all the windows and doors are closed
- Remove the heat sources if possible
- Connect or clean the exhaust air hose
- Reset the temperature
- Clean the air inlet and filters
Problem: The unit is noisy/loud
Possible Causes:
- The ground is not level or not flat enough
- The sound comes from the flowing of the refrigerant inside the air conditioner
Corrective Action:
- Place the unit on a flat, level ground if possible
- It is normal
Problem: The compressor does not seem to be working
Possible Causes: The overheat protection may be activated
Corrective Action: Wait 30 minutes until the temperature has decreased, then turn on the unit again
Problem: The remote control does not function
Possible Causes:
- Remote control signal is not detected by the control panel
- Distance too great
- The batteries are drained
Corrective Action:
- Wait 30 minutes until the temperature has decreased, then turn on the unit again
- Wait 30 minutes until the temperature has decreased, then turn on the unit again
- Check batteries on the remote
Problem: Displays is full
Possible Causes: Water tank in chassis is full
Corrective Action: Drain the condensate and re-start the unit
Parts Name
Manual Pdf
- Ameristar AC Error Codes List and Troubleshooting - December 1, 2024
- Trane AC Error Codes (Full List) - December 1, 2024
- Aux AC Error Codes – How To Fix Them - November 15, 2024
*If you can't find the code you're looking for on our site, please let us know, and we'll update our database as soon as possible.
Several customers have asked about F7 code flashing. I can’t find any response to what F7 means nor how to correct it.
Unit runs but cannot find the reason and unable to change settings by remote or manually on the find reason why. Few
I can’t get the heater to work it flashes F 7
I can not find a number for this.
did you ever get an answer? We are getting the same code with the heater
Our display says E3. I cannot find this error code anywhere. What does it mean? We have just installed the new unit and this is on the display
Model#048-MS-12/18/24/36
We are getting an error code e5 what does that mean, nothing in book
I am getting an error code P-1
This code is not in the manual or on the Della website
Bought the unit from Wayfair and cannot get any help from them
What does P-1 code mean?