De’Longhi S.p.A. is an Italy-based small appliances manufacturer based in Treviso, Italy. Founded in 1902 the company dealt in industrial parts manufacturing. It was not until 1950 that the company started to take on portable heaters and air conditioners. Expanded their business to the small domestic appliance category that was allowed by ironing, cleaning, and other segments.
Today, the company is widely known for its coffee machines, and portable air conditioners. Apart from its system, the company is known for its design statements – bringing you the best of both worlds. However, it was not until 2000 that the company entered the commercial HVACR market. However, it’s their portable air conditioner that still takes the lead.
Designed to bring a smart cooling solution to your rooms the portable ac has come a long way. That being said, there are times when you might face issues and errors bringing the system to a halt. Start by noting down the error code, and match it using the list below. Once you have the error code you can easily work your way to the fix. To help you out we have listed down some of the most common error codes for Delonghi portable air conditioners.
Codes List
| Error Codes | Cause |
|---|---|
| LE | Low Temperature (frost prevention). The appliance is fitted with a frost protection device to avoid excessive formation of ice. The appliance starts up again automatically when the defrosting process is completed. |
| HL | High Level (internal tray full). Empty the internal safety tray following the instructions in the section “End of season operations”. If it reoccurs in cooling mode, contact your local authorised customer services. In heating mode: empty the internal tray. |
| CF | Change filter. When this message is displayed, the water filter needs replacing as described in the section: “Replacing the limescale filter”. |
| PF | Probe Failure (sensor damaged). If this is displayed, contact your local authorised service centre. |
| F1 | Failure 1. This message could appear if the water filter is particularly clogged. See section: “Replacing the limescale filter”. If the filter has been replaced recently, contact your local authorised service centre. |
| Lo | Low Temperature - Room temperature is too low. |
| H1 | High Temperature - Room temperature is too high. |
| E1 | Probe Failure ( Sensor Damaged). |
The appliance has a self diagnosis system to identify a number of malfunctions. Error messages are displayed on the appliance display.
Troubleshooting
Problem: The air conditioner does not come on
Cause:
- there is no current
- it is not plugged into the mains
- the internal safety device has tripped
Solution:
- wait
- plug into the mains
- call the Service Centre
Problem: The air conditioner works for a short time only
Cause:
- there are bends or kinks in the air exhaust hose
- something is preventing the air from being discharged
Solution:
- position the air hose correctly, keeping it as short and free of curves as possible to avoid bottlenecks.
- check and remove any obstacles obstructing air discharge
Problem: The air conditioner works, but does not cool the room
Cause:
- windows, doors and/or curtains open
- there are heat sources in the room (oven, hairdryer, etc)
- the air exhaust hose is detached from the appliance
- dust filters clogged
Solution:
- close doors, windows and curtains, bearing in mind the “tips for correct use” given above
- eliminate the heat sources
- fit the air exhaust hose in the housing at the back of the appliance
- clean or replace the filters as described above
Problem: During operation, there is an unpleasant smell in the room
Cause: dust filter and (when present) electrostatic filter clogged
Solution: clean the filters as described above
Problem: The air conditioner does not operate for about three minutes after restarting it
Cause: the internal compressor safety device prevents the appliance from being restarted until three minutes have elapsed since it was last turned off.
Solution: wait. This delay is part of normal operation.
Problem: The symbol and one of the following messages LT / HL/Cf/PF / FI appears on the appliance display:
Cause: The appliance has a self diagnosis system to identify a number of malfunctions.
Solution: See the SELF-DIAGNOSIS chapter.
“CF” is displayed when the limescale filter needs replacing. The efficacy of the filter depends on water hardness. It should, however, be replaced every five years.
If the remote control unit is replaced or discarded, the batteries must be removed and disposed of in accordance with current legislation as they are harmful to the environment. Do not mix old and new batteries. Do not mix alka line, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries. Do not dispose of batteries in fire. Batteries may explode or leak.
Remote Control and Display
Manual Pdf
source: delonghi.com
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For the past few nights I keep getting a HL error code. I empty the tank each time but it keeps doing it. I’ve had it for like 4 1/2 months now. Please help
My error code is HE and I can’t find what to do with that one?
2 years ago our Pac we112 eco posted an ‘F1’ error.
After having an regular ordeal trying to find a service center and waiting forever for it to be returned it was ‘fixed’
Last year we did not need to use much, perhaps 5 times as the summer wasn’t too hot. We drained it and properly stored it.
Today I hooked it up and once again it has an ‘F1’ error.
Honestly before I bother taking to a service center a have it gone the rest of the summer making it totally worthless to own such a thing, we’ll simply let it run until it dies and never buying another product from DeLonghi again.
Hi. My AC/dehumidifier does not produce water. The LE message appears sometimes as well.
Hello,
My DeLonghi Pinguino 4-1 is having issues
The AC/Dehumidifier/Fan work fine in my opinion but the heat isn’t working. It’s just giving a blinking sun issue.
Any help would be appreciated
Did you ever get any information on this issue? I’m having the same problem.
Mine had the same issue. I drained the water by unplugging the rubber plug on the back near the bottom. Once I did that, all the other functions worked except the heater. I just blinks. So I set it to its highest temp and left it. After 3-5 mins it clicked, then a few more minutes, and the heater finally kicked on. Hope this helps.