Danby Appliances Inc is a Montreal Quebec, Canadian-based company that was founded back in 1947. The company specializes in designing, manufacturing, and distributing appliances all over the local and international markets. Working with various retailers in Canada, the USA, Mexico, and the UK – they are able to offer the world what they have to offer.
Based in Guelph, Ontario and Findlay Ohio the company not only has a well-established name in Canada and other parts of the world. What was once a family-owned business, has now made its name as one of the best appliance businesses in the Americas. Generating more than 400 million dollars per year in sales alone, the company offers washing machines, air conditioners, microwaves, wine coolers, refrigerators, and other small appliances.
When facing an error code we suggest you grab a pen and paper to note down the code rather than pressing various buttons on your Danby portable AC. This way you will not risk damaging your appliance any further and will be able to find out the exact issue using the common error code list for Danby Portable AC Error codes listed below. Once you nail down the issue you can easily call in a professional, or fix the issue yourself.
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshooting guide for a possible solution.
Codes List
| Error Codes | Problem |
|---|---|
| E1 | Error with the coils temperature sensor. |
| E2 | Error with the indoor temperature sensor. |
| E4 | Frost protection: the temperature of the coil is too low and the A/C shuts down to prevent excess frost build-up. When the temperature increases to 8°C (46.4°F), the protective setting is released and the previous setting is applied. |
| Ft | Tank is full - Connect the drain hose and drain the collected water away. If error repeats, call for service. |
| P1 | Bottom tray is full - Connect the drain hose and drain the collected water away. If error repeats, call for service. |
| Lt | Low Temperature. The unit will defrost. The appliance will start again once defrosting is complete |
| PF | Probe failure, call for service |
Troubleshooting
Problem: Unit does not start when pressing on/off button
Possible Cause:
- P1 appears in the display window
- Room temperature is lower than the set temperature. (Cooling mode)
Solution:
- Drain the water in the bottom tray.
- Reset the temperature.
Problem: Not cool enough
Possible Cause:
- The windows or doors in the room are not closed.
- There are heat sources inside the room.
- Exhaust air duct is not connected or blocked.
- Temperature setting is too high.
- Air filter is blocked by dust.
Solution:
- Make sure all the windows and doors are closed.
- Remove the heat sources if possible.
- Connect the duct and make sure it can function properly.
- Decrease the set temperature.
- Clean the air filter.
Problem: Noisy or vibration
Possible Cause: The ground is not level or not flat enough.
Solution: Place the unit on a flat, level ground if possible.
Problem: Gurgling sound
Possible Cause: The sound comes from the flowing of the refrigerant inside the air conditioner
Solution: It is normal
Problem: Power shut off at Heating mode
Possible Cause: The automatic over heat protection function. When the temperature at the air outlet exceeds 70°C/158°F, the device wi ll stop.
Solution: Switch on again after the unit has cooled down.
Remote Control
Parts and Control Panel
Manual Pdf
Portable Air Conditioner Manual
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*If you can't find the code you're looking for on our site, please let us know, and we'll update our database as soon as possible.
I got an E4 error right out of the box on my 14000 BTU portable danby Ac. Anyone have any suggections? Waiting for customer service but it’s a heat wave and we have a new baby that can’t get over 25 degrees. Help!!! please….
My Danby unit does not stop cooling when the tray is full of water. Instead, it continues to cool and allows water to leak out of the unit. No error codes, no P1 indicator, nothing…. Just waking up to water on the floor and going through to our basement! The unit is level and it has done it on two separate uses now so resetting the unit is not a solution. I contacted customer support and am waiting for a reply but we are in a heat wave and if I can get an answer sooner, awesome! Ideas?
Note: Continuous drainage is not an option for us at the moment.
My Danby 14,000 BTU Portable is flashing “AP”. Anyone know what this means. Not in the manual. Thank you.
I’m experiencing same issue and the unit has since been operating less efficiently.
Me too 🙁
AP indicates it is trying to connect to a wireless device. After 8 minutes of no signal, it will stop trying to connect.
Thank you very much, I was about to have an exhausted snitchin fit after struggling with this beast for 2 hours trying to get it to stay in the window – Absolute dinasour
What is Fe mean? How to fix it? I have Danby 14,000 BTU 3-in-1 Portable Air Conditioner with Silencer and Wireless Connect
Have my unit about 2 years now and the mode button on the unit stopped working so it is stuck on heat and the remote completely stopped working as well. Tried new batteries and everything. The rest of the buttons on the unit work fine except the mode button.